Gentle Eye - Gel Remover

No thank you

I’m puzzled as to why you’ve altered a formula that was arguably the best on the market. As a business owner, I would think providing the highest quality product to your customers would be a top priority. If you feel the need to keep this new, more natural version for those who prefer it, that’s understandable. However, for those of us who value effectiveness, I strongly urge you to reconsider your decision before your customers turn to other brands in search of better alternatives.

Doesn't work

Eye makeup didn't budge and the rest of my make up really didn't, either

Horrible

So disappointed with this replacement of Sens’ eyes. I hope you will listen to your customers and bring back the product that everyone loved! Sens’ Eues 💕

New formula - DO NOT PURCHASE..

Zero Stars (June 2024). the new formula is horrible. The old formula was the holy grail. I could put some on my fingertip. rub it on my lashes and gently wipe off not some but ALL of my eye makeup including waterproof mascara. Same for my 18hr long wear lipstick. This new version does not work nearly as well, but worst of of all - I am sitting here in a good amount of pain with stinging in my eyes. I had tried it many months ago but did not care for it, (got Avon's remover after I tested them) for whatever reason I tried it again today and I regret it.

Burns my eyes and doesn’t take wateproof off. Which is the point. Bring back old formula

new formula is a BUST. hate it.

why why why?? i HATE this new formula. why change something that was so perfect? i wear waterproof mascara DAILY and the OLD formula actually took it off without rubbing forever or burning my eyes. this new formula is absolute crap, does not work, and burns my eyes. how can you even still call this waterproof eye remover cause it absolutely is not.. it’s almost like they changed the formula but never actually tested it. i still have YET to find something that works as good as the old formula did. MUFE did us dirty on this one..

Terrible new formula :(

This new formula is awful! I can tell it’s oil based because it bothers my eyes all day after using. It creeps in and burns hours after using. What was wrong with the other formula? Nothing! It was perfect. I had been using it for 10+ years. If it ain’t broke, don’t try to fix it MUFA. Now forced to hunt elsewhere for a new remover that used to be as good as this one once was.

Boooooooooooo! Horrible new formula

As mentioned by countless other reviews, the new product is horrendous. The old one was effective, easy to use, and painless. The new one burns/irritates the eye, which goes against what the product claims ("gentle eye gel"). I switched to a new remover. It's a shame when companies suddenly decide to cut corners and the quality goes down.

Not as good as prior formula

The prior formula of Make Up Forever Eye Makeup Remover was far more effective removing eye make up. Though this works and feels gentler on the eye area. It takes more effort to completely remove all the mascara. I do not use waterproof.

I really anted to like it…

This is my first time purchasing eye make up remover, I didn’t know what to expect. The reviews I read had indicated this formula recently changed and wasn’t as good. I use a very difficult to remove eyeliner and needed something that would help remove it. I have to use a LOT of this product and I have to smother my eyes with it and let it sit before it will start to remove the eyeliner. And I have to really work at it to get the eyeliner off. It gets the job done…. Eventually

Just ok.

Was not impressed. It is gentle it just didn’t remove my waterproof mascara.

Burns eyes , I miss the old sens’eyes

I was told this was the “same” repackaged formula but it’s not … it BURNS even after I wash my face and get the eye makeup remover off. So disappointed. I’ll be looking for a new makeup remover. Giving 2 stars because it does remove makeup.